Prepare ingredients, tools, stations, specifications, and task sequence before service; then execute each order through a prioritized, repeatable workflow that includes delivery and the guest's sensory experience.
Process definition
Prepare ingredients, tools, stations, specifications, and task sequence before service; execute orders through a prioritized workflow; deliver the drink as part of a coherent sensory and hospitality experience.
Inputs
- Current drink specifications and ingredient standards
- Measured syrups, juices, tinctures, infusions, garnishes, and batch components
- Clean, organized tools, ice, glassware, and workstations
- Defined roles and handoffs
Sequence
- Establish par levels and prepare time-sensitive ingredients.
- Measure and label batches using the approved method.
- Arrange tools, bottles, ice, and glassware in consistent positions.
- Review the order and identify shared or time-sensitive operations.
- Execute in a sequence that protects temperature, dilution, and freshness.
- Check the completed round against the order.
- Present the drink with appropriate glassware, garnish, explanation, and hospitality.
- Record recurring failures and adjust preparation or station design.
Critical controls
- Consistent measurement and shared specifications
- Ingredient freshness and labeling
- Separation of preparation errors from execution errors
- Temperature and dilution control
- Clear handoffs without duplicated or omitted steps
Evidence
Meehan documents order sequencing, mise en place, and syrup measurement at PDF sheets 112, 115, and 118. Maloney documents deliberate multisensory service design at PDF sheet 19.
Review gate
Active as a service process. Adapt the formality to context; professional speed targets are not universal.