Academy interpretation: measure accepted end-to-end delivery and learner outcomes; identify constraints empirically rather than presume all delay is policy or employee resistance.
Whole180-sheet book examined; related batch and delivery examples onPDF48–88.
Goldratt defines improvement in relation to the system goal, focuses action on constraints, coordinates other resources, raises capacity where justified, and returns to diagnosis as constraints change. Old rules can persist after their original constraint disappears.
20
15
Five Steps of Focusing, printed3–8
Attribution toPDF15–20 checked; full180text/47visual sheets examined. Not independent proof of universal effectiveness.
Related Evidence
The Literature Note records charts, arithmetic corrections, a local replay of the appendix dice sequence and bounded ACCA/Deming source checks. These do not constitute an audit of every claim.